Shipping Policy
Last updated: April 2026
1. Where We Deliver
TRIPPAL delivers to all cities, towns, and PIN codes across India — including metros, Tier 2 cities, and remote areas serviced by major couriers. We do not currently ship internationally.
2. Shipping Timeline
| Stage | Timeframe |
|---|---|
| Order confirmation | Immediate |
| First PDF preview sent | 2–3 working days |
| Each change you request | 1 working day |
| Your review & approval | Up to you |
| Printing & dispatch after 100% payment | 2–3 working days |
| Delivery after dispatch | 5–7 days |
Saturday and Sunday are not counted as working days for design, printing, and dispatch. The 5–7 day delivery window begins once your order is dispatched — designing, printing, and dispatch all happen before that window starts.
3. Shipping Charges
Shipping is a flat charge based on the zone your delivery address falls in:
| Zone | Charge |
|---|---|
| Metro — Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Ahmedabad | ₹130 |
| Tier 1 — Andhra Pradesh, West Bengal, Haryana, Rajasthan, Uttar Pradesh, Kerala, Punjab, Goa | ₹160 |
| Tier 2 — Madhya Pradesh, Bihar, Odisha, Jharkhand, Chhattisgarh, Uttarakhand, Assam | ₹190 |
| Remote — Himachal Pradesh, Sikkim, Meghalaya, Tripura, Manipur | ₹210 |
| Far Northeast, Jammu & Kashmir, Ladakh and island territories | ₹250 |
The exact charge for your address is shown at checkout before you pay, and is repeated in your order confirmation. Remote-area surcharges levied by the courier are passed through unchanged.
4. Courier Partners
We use trusted courier partners including Delhivery, DTDC, Blue Dart, and India Post for remote areas. Your album is carefully packaged in a rigid mailer to prevent damage during transit.
5. Order Tracking
Once your album is dispatched, you will receive a tracking link via email and SMS. You can also track your order at any time from your order dashboard.
6. Delivery Failures
If a delivery attempt fails (no one home, incorrect address), the courier will make up to 3 attempts. After 3 failed attempts, the package may be returned to us. In such cases, re-shipping charges may apply.
Please ensure your delivery address and phone number are accurate when placing your order.
7. Damaged in Transit
If your album arrives damaged, email us at team@trippal.in within two working days of delivery with photos of the damage. We will arrange a free reprint and reship.
8. Contact
For shipping queries, reach us at team@trippal.in, call +91 9183138118, or WhatsApp us.